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Please choose your products carefully as we do not offer refunds for 'change of mind' or incorrect purchases. Any item(s) purchased from Baby Care Nursery can be returned for an exchange or store credit as long as the following criteria has been met:
You can provide your receipt as proof of purchase.
The item is returned at your own cost within 14 days of the original invoice purchase date.
The item(s) is returned unused, unopened, in its original packaging with all tags, labels intact.
Any free, bonus or promotional item that was received with the item(s) is also returned unused, unopened, in its original packaging with all tags, labels intact.
The item is not a gift card, clearance item, floor display stock item.
In some very rare circumstance, we may be able to exchange or provide store credit for item(s) returned as used/opened/without original packaging/tags/labels less a 20% re-stocking fee. This will always be at the managers discretion.
The following items are excluded from any returns or exchanges once opened/used/ without its original packaging/tags/labels:
Car seats & capsules
Breast pumps, milk bottles, pacifiers etc.
Baths,potties & toilet seas etc.
Personal care items such as nipple protectors, themometers, underwear etc.
Machester items such as blankets,pillows, mattress protectors etc.
Special Orders of furniture and products that are not usually stocked within our stores or are a pre-ordered item
Gift Cards, floor stock or discontinued items that were reduced to clear
All refunds and exchanges exclude delivery charges – delivery is non refundable